You will see your order discount during checkout. Have a pleasant shopping experience.
China National Holiday Notice:
Shipping: From September 29th until October 6th, there will be no shipping services available.
Production & Operation: Our production and operation activities will be temporarily suspended 29th-October 3rd. We will resume normal operations on October 4th.
Orders placed starting from September 21st might be shipped out after the conclusion of our holiday. For any urgent issue, pls contact [email protected], we will return you within 8 hours. Thank you!
Yes. For bank pay, you can order online and give up paying when checking out. Then we can still receive your placed order. Once you have paid it by the bank, send the proof to [email protected]. Then we will help you move it to order started. Our bank info. Can be seen from the invoice.
For personal instead of company, we recommend you using PayPal or register an account in Stripe, then pay by card.
- NDA: We already ensure your parts are safe and secure with our confidentiality clauses on our Terms of Sale. If you need further assurance, click HERE to download the NDA, and send it to [email protected] to sign it.
- Terms & Pravicy: Click HERE to read more.
We’re ISO-9001 certified and trusted by ABB, Danfoss, Leica, Emerson, Simens, MIT, and more. With our 10+ years of experience, engineers oversee the process of making sure that each part meets our high-quality standards.
30 parts per order. So it means that user have to place a new order for 30+ parts.
We will keep your model for 14 days, then it will be deleted.
However, if you find you are not allowed to upload more models. Then refresh the page, and click ” Get a new quote”.
The chrome browser can view the interface in full screen. If you use other browsers, it is recommended to reduce the ratio of the browser to 90%
We will send you an email with the tracking No. once order is completed.
Buyer pay for the import tax. However, we will help you provide all necessary documents.
You will find an option “Shipping with my account” when checking out. Please select it, and type in your account in the note board.
As we are using an AI-learning process, you might find some parts’ prices are much higher, especially for CNC machining. In this case, we recommend you contact us through [email protected] and report the issue. We promise you that we will keep improving on the system.
Yes. Below are the Max. size.
SLA/FDM: Up to 1.7 meter.
SLS: Up to 70cm
SLM:Up to 50cm
CNC:Up to 1.5 meter
Vacuum Casting: Up to 1.8 meter
However, for big size, manual quote is required.
This situation rarely occurs. However, we solemnly declare that any order that is damaged, lost during transportation, or other quality issues will be properly handled to 100% customer satisfaction.
If you encounter any payment issues using PayPal or Credit Card, please try the following options:
1.Clear your browser cache.
2.Use your phone to access the payment link from the order confirmation email.
3.Temporarily place an order through our previous store (link in the header).
4.Contact us for a PayPal request link.
